What is the AnyWay Travel Pass?
The AnyWay Travel Pass is a new, time-limited offer for passengers who can be flexible about the
length and routing of their journey.
Can I choose my destination and date?
Yes. As with a standard flight booking you can choose your departure airport, destination and
travel date. Take London as an example: The available travel period is 20.05.2018 - 27.10.2018.
You could choose, say, 23.05.2018 as the day of
your flight, provided that there are still AnyWay Travel Passes available for this date.
Can I choose the precise departure time?
No. We reserve the right to shape the itinerary individually on the date you have chosen. This
enables us to make the AnyWay Travel Pass price as attractive as possible.
Will I be able to travel on my chosen date?
Yes. We guarantee that we will fly you to your chosen destination on your chosen date. However,
depending on the departure time, you may arrive on the following day.
Will I have to change flights?
Direct flights cannot be guaranteed, but you will have no more than one transfer at one of our
hubs, namely Frankfurt, Munich, Vienna or Zurich. Please note that you cannot break your journey
and stay at any of these transit locations.
Where can I start my journey?
Your journey must start in Hong Kong.
Where can I fly to?
The destinations we offer are Vienna, Barcelona, London, Geneva, Amsterdam, Milan, Copenhagen, Lisbon, Rome, Venice, Budapest, Stockholm and Oslo.
How much does the AnyWay Travel Pass cost?
The price per AnyWay Travel Pass is HKD 2,488 per route (one way), regardless of destination, date, airline or routing.
How many AnyWay Travel Passes will I need?
You need one per person for the outbound flight and one per person for the return flight. The
prices quoted are always for a one-way journey.
Do children get discounts on the AnyWay Travel Pass?
No. Children and babies pay the same price as adults. Therefore please ensure that you buy a
separate AnyWay Travel Pass for each family member travelling with you. This of course entitles
even babies to their own seat so that you can all enjoy a comfortable journey.
Are the travel dates for the AnyWay Travel Pass restricted in any way?
Yes. The AnyWay Travel Pass is exclusively for journeys in the following period
20.05.2018 - 27.10.2018.
Can I choose which airline I travel with?
No. The airlines operating your flights will be either Lufthansa, Austrian Airlines or SWISS.
This may mean, for example, that your outbound flight is with Lufthansa and your return flight
Are one-way flights possible?
Yes. Each AnyWay Travel Pass is a travel document for one route. You can therefore purchase a
one-way flight that starts in Hong Kong. You cannot buy AnyWay Travel Passes (one-way) for
journeys that start in any other location. If you also want a return flight, you must purchase
two separate AnyWay Travel Passes. Please note that the AnyWay Travel Pass for your return flight must be purchased in the same transaction as the outbound flight.
Can I book an outbound and return flight?
Yes, you can purchase two separate AnyWay Travel Passes, one for the outbound flight and one for
the return flight. Please note that the AnyWay Travel Pass for your return flight must be purchased in the same transaction as the outbound flight.
Can I purchase AnyWay Travel Passes for other people travelling with me (e.g.
family members or friends)?
Yes. If you would like to purchase an AnyWay Travel Pass for a family member and/or friend
travelling with you, simply select the total number of AnyWay Travel Passes required and
complete the purchase. Please always bear in mind, however, that separate AnyWay Travel Passes
are required in each case for the outbound and return flight.
I will be travelling with family or friends. Will we be on the same flights?
Not necessarily. Wherever possible we will book you on the same flights. However, depending on
the capacity on your chosen travel day, it may be that individual flight bookings for your group
have to be made, so you may have varying departure and arrival times as well as different
routings. Exception: we guarantee that for families with children under 18 years of age, all
family members will be on the same flight.
What are the precise travel terms and conditions?
The AnyWay Travel Pass cannot be rebooked and is non-refundable. You are entitled to take one
piece of carry-on baggage up to a maximum of 8 kg and one case weighing up to 23 kg free of
charge. The relevant baggage regulations of the airline concerned also apply. As soon as the
routing and the carrier are confirmed, we will notify you about the relevant regulations. Please
note: even if you are an HON Circle Member, Senator, Frequent Traveller or Star Alliance Gold
Member, the AnyWay Travel Pass does not entitle you to a larger free baggage allowance or to
take a free golf bag with you.
How and when will I get the ticket for my AnyWay Travel Pass?
Our service desk will contact you by email no later than two days before your chosen departure
day. This email will contain your booking reference and ticket number. It will also provide
further information on your entire itinerary (flight details, routing).
Can you promise to send me my travel details earlier than two days before
No. So that we can offer you the best possible terms, we reserve the right to inform you of your
final travel details no later than two days before departure.
Can I have my AnyWay Travel Pass refunded?
No. The AnyWay Travel Pass is non-refundable.
Can I earn miles with the AnyWay Travel Pass?
Yes. You will earn both bonus and status miles with the AnyWay Travel Pass. Please notice that award miles for Miles&More customers will be awarded according to bookingclass and distance.
Can I pay for the AnyWay Travel Pass with miles?
No, payment with miles is not possible.
Can I use miles to upgrade to a higher travel class with the AnyWay Travel
Yes. Upgrades with miles are possible to both Premium Economy Class and Business Class under the Miles & More program. The rules and regulations of the respective mileage program apply.